Magento, an Adobe Company Sr. Director of Strategy
Peter is a well-known industry expert in eCommerce and omnichannel technology, having previously held the role of Vice President and Principal Analyst at Forrester Research. He spent five years leading Forrester’s global research on digital commerce technologies, helping to challenge the thinking and lead change for eCommerce executives undertaking major digital transformation and commerce technology programs. Today Peter leads corporate strategy and business development for Magento.
Breakout Sessions VIII
Delivery Disruptions: How Online Deliveries Are the New Frontier for Experience Differentiation
Wednesday, October 10, 3:00PM-3:45PM
Level -1, Sala H3
Digital transformation continues to put a premium on engaging and relevant customer experiences. This includes delighting customers and over-delivering on what happens after they click the “Buy” button. Leendert van Delft from DHL and Peter Sheldon from Magento Commerce will share how consumers are embracing new delivery innovations that remove purchase anxiety. In this session learn what’s hot and what’s not for emerging delivery experiences.