Rory Gilmore

Nosto Technical Solutions Manager

Rory has worked in ecommerce for 5 years in some capacity or other; starting out as an ecommerce manager in the luxury fashion and lifestyle sector, then working as a freelance consultant, before eventually moving into his role as a Technical Solutions Manager at Nosto. He’s worked with some household names in retail including Cath Kidston, Coast, Gymshark, Richer Sounds and more. Consulting on strategy and best practice for personalisation and beyond.

Breakout Sessions II

Winning Solutions Track

Intelligent Retail: Delivering AI-Driven Shopping Experiences from Prospect to Purchase - Case Toolstop

Tuesday, October 9, 10:00AM-10:45AM

Level -1, Sala A

Today’s consumer places a heavy value o fully personalised shopping experiences almost more than the purchase itself. But as an eCommerce professional, how do you deliver and sustain this expectation in a way that is both scalable and profitable for their business? In a discussion led by Isaac Moshe, CMO at Nosto, discover how AI-driven personalisation is paving the way towards delivering completely unique customer journeys. Dissect the critical role data plays in automating personalisation: how to focus on the right data to make the right impact, and the strategies retailers should consider to transform brand interaction. We will also dive into the practicalities with Toolstop eCommerce Manager Neil Bruce and Nosto’s Rory Gilmore on the successful strategies Toolstop has taken to deliver unique shopping experiences.

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